The idea of employing a customer relationship management (CRM) system in a healthcare setting may come as a surprise to some, but it shouldn’t. Today, it’s more important than ever to use technology to build strong relationships with patients—to treat them as...
Physician recruitment is supposed to be like other types of employee recruitment in Human Resources, but it isn’t. Complex and challenging are two words that describe the process—on that involves identifying suitable doctors, vetting them while courting them, and then...
You might not think of healthcare as an industry suitable for Enterprise Resource Planning (ERP) software. ERP is for operations, accounting and logistics, right? Yes, right… but if you work in healthcare, you know it’s a business—a multi-trillion-dollar business....
Healthcare companies have started coming to the realization that their businesses have as much to do with managing information as they do with delivering care to patients. Indeed, the IT challenges inherent in healthcare are immense. Factors affecting information...
