Our Customers

Innovative Cloud Solutions consistently boasts a year-over-year 96+% Customer Renewal Rating with our existing customers!*
We are striving daily to make this 100%!!

*This is the annual partnership decision our customers make to determine who will be their software renewal partner based on expertise, customer service and experience.

Customer Satisfaction Ratings

“It Just Doesn’t Get Any Better Than ICS!”

REVIEWED BY: Edith O’Haver

Innovative Cloud Solutions, Inc. definitely sets the bar for their competition.I have dealt with quite a few VARs over the years as I’ve worked with GP in different organizations and I’ve always turned to ICS to get the job done. ICS provides superior service in an efficient manner and with focused viable solutions for any scenario. When it comes to the products they provide, there isn’t an obstacle that their intelligent team can’t overcome. ICS is very blessed to have some of most talented individuals with phenomenal personalities in the Central Florida area! What I enjoy most about ICS is the fact that not only will they provide you with solutions, they share their knowledge regarding the products both one-on-one as well as providing regularly scheduled training courses. Knowledge allows the end-user to become an independent problem-solver to a certain degree. When you decide to use ICS for the services they provide, you’re not hiring a consulting company, you get a true business partner that is there with you through every step of the process.

“ICS – Timely, Effective, And A Pleasure To Work With”

REVIEWED BY: Dan Catchpole

ICS has been a fantastic partner for our manufacturing firm in South Florida. With several consultants well-versed in the ins and outs of manufacturing, their experience has been invaluable. Their sales team has always provided great advice when deciding on ISV add-ons to Dynamics GP 2010, and their support has been top-notch. Their Altamonte training center is good and their regular training seminars and classes are perfect for collecting new skills with GP.

“Great Experience With a Great Company”

REVIEWED BY: Kristin Montjoy

ICS’s staff provides a near perfect blend of experience, professionalism, and personalized attention to any project they take on. Ours is a challenging business to capture, and they’ve been able to provide solutions for the things we’ve thrown their way. Really a fantastic company to do business with.

“A Great IT Consulting Company”

REVIEWED BY: Noli Crisostomo

ICS is very professional and highly skilled in Microsoft products. They continually reach out to customers to announce new releases and features of Microsoft Dynamics, new offerings or just plainly keeping in touch. Management team and staff are very nice and easy to work with!


“How integrated is ICS in Altamonte Springs, FL”

REVIEWED BY: Clayton Yuen

ICS is a very professional organization that still provides a personal touch in all their endeavors. Yes, they are the experts in MS Dynamics and all forms of databasing, but they assist you in all ways possible: onsite tech help, classes, personal assistance, etc. There is no problem that is too small for the tech reps, and they are very very patience! ICS is located in Altamonte Springs and easily accessible throughout Central Florida. They are right off the Interstate (I-4) and have inviting facilities.

“Great staff and office location”

REVIEWED BY: Nathan Tyson

ICS has provided consistent professional service to our company for over 11 years now. Everyone there helps make the sometimes difficult IT problems easier to handle. Great staff & office location, lots of space for meetings and luncheons!


Help with Great Plains


PROS: Very good support.




“Innovative Cloud Solutions in our opinion is the type of “PARTNER” you want. Microsoft Dynamics GP is a large program and has a lot of bells and whistles. You really want a “partner” and not a “vendor” to get the maximum value out of your investment. Our initial decision in choosing a vendor was incorrect, which we paid a high price! Now we have a partner with us in ICS. THIS provides a far greater value.”
Bob Cawthorn, CFO, Tijuana Flats Burrito Company, Tijuanaflats.com

“I just want to let you know how pleased we are with our long partnership with ICS.  Your company continues to exceed our expectations in Microsoft Dynamics GP customer service, and in particular, Tony Carita has truly led the way in helping us (me) become more sophisticated and efficient by developing multiple customized interactive Excel reports for us.  His forward thinking initiatives are not only saving us time, but we are now accessing more digestible information that is allowing us to make more informed and consequently more profitable management decisions.  ICS is consistently suggesting better ways to utilize our existing technology along with keeping us up to date with new products that could genuinely help us.  Your recent Microsoft CRM seminar has led us to believe we definitely need to implement Dynamics CRM next quarter.  It is a terrific feeling to know we have a professional and knowledgeable partner who is always looking out for our best interests.”
Jay Jackson, V.P. Business Administration, Tharp Plumbing Systems, Inc.

“ICS has be instrumental in the integration and deployment of Great Plains at our company. ICS was with us every step of the way, helping with system design, migration, testing, implementation, and customization. Once deployment was done the team went beyond simple integration work into helping us do audit planning, audit execution, development of internal controls, and commission reporting. We’ve been very pleased with the level of both accounting and integration expertise ICS has to offer, they really know their stuff.”
Al Canal, Chief Financial Officer, Bunkers International Corp.

“The folks at ICS came to our rescue when our Dynamics implementation was floundering and have been there ever since when we’ve had problems.  As a small company, we rely on them for support and advice and they have never let us down.  The ICS staff has a great combination of technical and business expertise that is hard to beat.  Thanks guys!”
Richard Wright, Corporate Controller Custom Window Systems, Inc.

“As our software needs and our Company have grown, over the course of the last ten years, we have been able to count on the reliable, professional and extremely competent service of Brian Caslow and his staff at ICS.  We couldn’t have done it without them.”
Linda Goldhersz, ChildrenFirst Home Health Care System

“We at WTEC have been doing business with ICS since 1997.  This has been a quality relationship.  I only trust ICS to work on our Great Plains Dynamics system.  ICS demonstrates high integrity and professionalism with great response time; they really know their product.  I sincerely appreciate having a reliable working partner like ICS.”
Wendy Ketzner, Director of Finance Wireless Technology Equipment Co., Inc.

“Innovative Cloud Solutions has been an invaluable resource in helping us to understand and utilize the full potential of Great Plains software.  The staff at ICS is friendly, knowledgeable and accessible.  We enjoy a great business partnership…thanks for all that you do!”
Lynn Rico, Controller Master Construction Products, Inc.

“I would like to take this opportunity to say that Innovative Cloud Solutions has been a tremendous support to me.  They are always there willing to help with the most difficult of situations even when the problem isn’t theirs.  I love Great Plains and all that it has to offer and with ICS by my side, I feel secure in knowing what I am doing.  Thanks again to All the wonderful people at ICS.”
Cindy, Annunciation Academy

Contact Us

  • This field is for validation purposes and should be left unchanged.


Post Office Box 669
Osteen, FL 32764
​Ph: 866.480.4240