Legacy Support

Modern Innovation

Our Commitment To Dynamics GP Users

As a leading Microsoft Dynamics Partner, we are dedicated to serving both existing and displaced Microsoft Dynamics GP clients. Our team of experts is well-versed in the intricacies of Dynamics GP, and we have the skills and knowledge to handle any challenge. We’re here for you, today and always.

We are your reliable partner for all things Microsoft Dynamics GP. We understand that Dynamics GP is more than just a legacy system – it’s a crucial part of your business operations. That’s why we’re committed to providing the innovative support and services you need to keep your business running smoothly.

With over 30 years of experience in the industry, we have a proven track record of successfully supporting and servicing the Dynamics GP community. Our commitment to customer satisfaction, our deep understanding of Dynamics GP, and our innovative approach to problem-solving set us apart from the competition.

Correcting Journal Entries in Dynamics GP- A Step-by-Step Guide

During your monthly reconciliation, have you ever encountered a posted transaction that should be somewhere else? Well, I have both good and not-so-great news for you. The good news is that you have stumbled upon quick and straightforward steps to rectify the...

Dynamics GP Community Summit Recap: Future So Bright

Rising from the mythical grave    The Dynamics GP Community Summit elevated 'Spooky Season' by metaphorically resurrecting Dynamics GP from its rumored grave. Ever since the introduction of the Modern lifecycle policy in 2019, the Dynamics Community has been abuzz...

Dynamics GP Known Issues & Alerts

Microsoft Dynamics GP 18.6 Known Issues blog is in full motion. You can follow the blog here or check back here for quick updates.

 

Interested in getting updates from ICS? Subscribe to one of our Dynamics GP Specialized Newsletters.

GP Frozen at Login

If Dynamics GP is sitting at “Initializing Microsoft Dynamics GP” or if your workflows are performing inconsistently by working one day and freezing the next you may want to disable your Anti-virus software as the culprit of this issue has been narrowed down to Anti-Virus software SentinelOne. 

1099 Updates

Learn about the new IRS mandates, the limitations of the IRIS portal, and the top e-filing solutions compatible with Dynamics GP. >>Read More

GP Script Errors

Learn how to disable homepage features in Microsoft Dynamics GP to avoid GP Script errors with our step-by-step guide. Innovative Cloud Solutions is here to support your smooth software experience.  >>Read More

Our Commitment To Dynamics GP Users

As a leading Microsoft Dynamics Partner, we are dedicated to serving both existing and displaced Microsoft Dynamics GP clients. Our team of experts is well-versed in the intricacies of Dynamics GP, and we have the skills and knowledge to handle any challenge. We’re here for you, today and always.

We are your reliable partner for all things Microsoft Dynamics GP. We understand that Dynamics GP is more than just a legacy system – it’s a crucial part of your business operations. That’s why we’re committed to providing the innovative support and services you need to keep your business running smoothly.

With over 30 years of experience in the industry, we have a proven track record of successfully supporting and servicing the Dynamics GP community. Our commitment to customer satisfaction, our deep understanding of Dynamics GP, and our innovative approach to problem-solving set us apart from the competition.

Our Dynamics GPServices

Support
Upgrades
Customize
Consulting

Support & Maintenance

Rely on our expert team for fast, effective troubleshooting and regular system maintenance. We keep your Dynamics GP system running smoothly, so you can focus on running your business.

Upgrades & Migrations

Ready to upgrade your Dynamics GP system or migrate to a new platform? We can guide you through the process, ensuring a smooth transition with minimal disruption to your operations.

Customization & Development

Need your Dynamics GP system to do something unique to your business? Our developers can customize your system or create new functionalities to meet your specific needs.

Training & Consulting

Get the most out of your Dynamics GP system with our consulting and training services. We can help you optimize your system for your business processes and train your team to use it effectively.

Our Dynamics GPServices

Support & Maintenance

Rely on our expert team for fast, effective troubleshooting and regular system maintenance. We keep your Dynamics GP system running smoothly, so you can focus on running your business.

Migration & Upgrades

Ready to upgrade your Dynamics GP system or migrate to a new platform? We can guide you through the process, ensuring a smooth transition with minimal disruption to your operations.

Customization & Development

Need your Dynamics GP system to do something unique to your business? Our developers can customize your system or create new functionalities to meet your specific needs

Consulting & Training

Get the most out of your Dynamics GP system with our consulting and training services. We can help you optimize your system for your business processes and train your team to use it effectively.

Microsoft Dynamics GP Lifecycle Policy

GP 2013- GP 2018 R2 is a part of the Fixed Lifecycle Policy, meaning you are no longer receiving mainstream support.

If you are stuck on an older version or don’t want to keep up with the latest version of Microsoft Dynamics GP it may be time for us to discuss your migration options.

 

Year Dynamics GP Feature Update (new features and bug fixes) Dynamics Update (tax updates, bug fixes) Dynamics GP Update (tax updates, bug fixes) Staying Current on Dynamics GP
2019 October  June November/December To stay current, you must be on one of the 2019 releases. This ensures that you can upgrade to next year’s updates.
2020 October June November/December To stay current, you must be on one of the 2020 releases. This ensures that you can upgrade to next year’s updates.
2021 October June November/December To stay current, you must be on one of the 2021 releases. This ensures that you can upgrade to next year’s updates.
2022 October June November/December To stay current, you must be on one of the 2022 releases. This ensures that you can upgrade to next year’s updates.
2023 October June November/December To stay current, you must be on one of the 2023 releases. This ensures that you can upgrade to next year’s updates.
2024 TBA TBA TBA To stay current, you must be on one of the 2024 releases. This ensures that you can upgrade to next year’s updates.
2025 TBA TBA TBA TBA

Fixed Lifecyle Policy

GP 2013 R1 & GP 2013 R2
  • Extended Support ended on 04/11/2023
  • This version is no longer supported by Microsoft

Fixed Lifecycle Policy

GP 2015 R1 & GP 2015 R2
  • Mainstream Support ended on 04/14/2020
  • Extended Support to end on 04/08/2025

Fixed Lifecycle Policy

GP 2016 R1 & GP 2016 R2
  • Mainstream Support ended on 07/13/2021
  • Extended Support to end on 07/14/2026

Fixed Lifecyle Policy

GP 2018 R1 & GP 2018 R2

  • Mainstream Support ended 01/10/2023
  • Extended Support ending 01/11/2028

Modern Lifecycle Policy

Planned Support from 2018-2028 & beyond

Microsoft Dynamics GP 18.x operates under Microsoft's Modern Lifecycle Policy, designed to provide more flexibility and extended support for Microsoft products. This policy is characterized by the following key aspects:

  • Continuous Support: Microsoft provides continuous service and support, including bug fixes, security patches, and other critical updates to ensure the smooth functioning of Dynamics GP.
  • Updates and Upgrades: Under this policy, Dynamics GP receives regular updates and enhancements, ensuring that the software remains up-to-date and compatible with evolving business needs.
  • Customer Requirements: To benefit from the Modern Lifecycle Policy, customers are required to stay current with the Dynamics GP updates as released by Microsoft.
  • Advance Notification: Microsoft commits to providing a minimum of 12 months' notice prior to ending support for Dynamics GP, ensuring customers have ample time to prepare and adjust.

This policy reflects Microsoft's commitment to support Dynamics GP customers, allowing them to continue to gain value from their investment in the software. At Innovative Cloud Solutions, we are equally committed to helping our customers navigate and benefit from this policy.

YOU MAY BE WONDERING

What are my options for moving to the cloud?

A number of our customers have been on Dynamics GP for 20 plus years, but after Covid-19 hit in April of 2020, many of our clients found themselves prioritizing having easy access to their system from a remote environment. This unforeseen requirement bubbled up many questions about moving to the cloud for more than half of our customers, and the great news is you have more than one option. 

Host GP in the Cloud

Move your existing GP into a hosted environment (IaaS or infrastructure as a service). Essentially you would be lifting your current instance of GP out of your building and into a hosted environment. You would maintain your current GP licensing model by enacting this option.

Move To Business Central

The next-generation product built by Microsft for GP Users. Enjoy a more modern interface, thus doing away with having to navigate through multiple windows to complete your work tasks. It is a great solution for streamlining every facet of your business.

Compare Solutions

Since choosing to move to Business Central means you will be committing to a GP migration, we recommend exploring all of your options before you switch ERP platforms. We want to ensure the solution you choose will align with your current and future business goals.

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Clearing Up The Cloud: Migrating To The Cloud For Dynamics GP Users