We told you. You should have been there! But, if you missed the Acumatica Summit 2020, here’s a recap of some of the amazing things that happened at the big conference, which was held at The Cosmopolitan resort on the Las Vegas strip. It was a two-day celebration of Acumatica Cloud ERP achievements in 2019 and an exciting look forward to the coming year.
Day One of the Acumatica Summit 2020
On the first day, Acumatica CEO Jon Roskill spoke to a crowd of nearly 2,300 attendees on site. Thousands more watched him on a live video stream. As Roskill recounted, 2019 was an awesome year for the company. They passed the 6,500-customer mark, capping seven consecutive years of revenue growth.
2019 was also a year of accolades, with Acumatica earning the PCMag Editor’s Choice Award for Best ERP Software with an “Excellent” rating and 4.5-out-of-five stars. The software “set the standard for usability in the market,” according to Nucleus Research’s ERP Technology Value Matrix. The company also received praise from G2 and Gartner.
Roskill further stated, “Everything at the core of Acumatica is about solving customers digital transformation problems. Our emphasis on using technology to pragmatically solve business problems is felt within every bi-annual release, and Acumatica 2020 R1 is ready to go with customer-centric enhancements across the board of Acumatica’s industry editions: Commerce Edition, Manufacturing Edition, Construction Edition, Distribution Edition, and Field Service Edition.”
Other product announcements at the event included:
- Natively building a BigCommerce connection into Acumatica Commerce Edition
- Improving Acumatica Manufacturing Edition by acquiring JAAS Systems
- Partnering with eWorkplace Apps to meet the needs of manufacturers and distributors with their first two integrated solutions: Quality Management and Process Manufacturing Partnering
- Partnering with the Construction Financial Management Association (CMFA) to offer a free, one-year membership to all new construction customers
- Delivering Acumatica Payroll as part of Acumatica 2020 R1
- Enhancing Acumatica’s integration with Smartsheet, an end-to-end work execution platform
- Making Marketplace available for all Acumatica customers and partners
The theme of the conference’s second day was digital transformation through innovation. In his keynote, Acumatica’s Chief Product Officer, Ali Jani, described how technology makes such transformation possible. At the same time, he underscored how a connected business requires more than technology alone. As he put it, “It’s a lot more than technology. It’s how Acumatica combines these technologies together to provide value to our customers with their processes and people.”
That said, Jani did devote much of his talk to R1 and the company’s ongoing, massive investment in research and development. Indeed, 74% of Acumatica’s employees serve in R&D positions. Jani said, “We can change the underlying technology without changing the front ends. We can change processes, but the technology will stay current. As a technology company and a platform company, we completely refresh our platform all the time.”
Day two of the conference also focused on partnerships, including strategic relationships with Independent Software Vendors (ISVs). In addition to integration with BigCommerce for omnichannel sales, Acumatica announced a free, 30-day trial of the Adobe Sign Enterprise Edition for all customers. They also introduced Adobe PDF-as-a-Service. Acumatica users can now view and edit PDFs within their Acumatica system through integration with the Adobe Document Cloud—without having to navigate to a new window.
The conference closed with an inspiring talk by Dr. Robert Ballard, the acclaimed deep-sea explorer. He is best known for finding The Titanic, the German Battleship Bismarck and the “lost fleet of Guadalcanal.” Ballard spoke about the importance of leadership, collaboration, and innovation. Given his achievements in demanding environments, Ballard’s ideas resonated with Acumatica customers and partners in attendance. Ballard is also passionate about telepresence technology, an area that Acumatica may be exploring itself in the near future.