MyPlace Property Services Case Study

MyPlace Property Services  Mission: To provide simple, secure, and convenient storage solutions while delivering a consistent, customer focused experience across every location

Industry: Property Management

Location: Orlando, Florida

Company Size: 11-50

Products: Small Business Construction, Financials, Order Management, Construction Project Management

Replaced: Nothing- built their business on Acumatica.

We can pull any report at any point in time, refresh it. I can pull live reports when I’m trying to talk to investment companies. So that it’s absolutely amazing.

Hope Longworth

Director of IT, MyPlace Property Services Case Study

Follow MyPlace Property Services

Innovative Cloud Solutions MyPlace Property Services build their financial and operational foundation.

With Acumatica The Cloud ERP

Key Results for MyPlace Property Services

 

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Unified chart of accounts across all properties

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Eliminated duplicate account maintenance

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Reduced administrative workload for finance teams

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Improved financial consistency and reporting accuracy

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Flexible reporting through structured subaccounts

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Faster account updates across the entire organization

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Scalable financial structure designed for growth

Building a Financial System Designed for Growth

When the team launched operations in 2023, they had a rare opportunity. Instead of migrating from an outdated system, they could build their financial and operational foundation from the beginning.

After evaluating several platforms, leadership selected Acumatica as the company’s ERP platform. This allowed them to design their processes intentionally rather than adapting to the limitations of legacy systems.

While some team members had experience with Microsoft Dynamics GP in previous roles, the goal was to avoid the structural complexity that often develops in older ERP environments.

By implementing Acumatica from day one and partnering with Innovative Cloud Solutions, the organization was able to establish a scalable financial structure designed to support long-term growth.

The Challenge

Although the company started fresh with Acumatica, members of the finance team had significant experience with legacy ERP environments and understood the operational challenges those systems often posed.

Managing multiple properties or entities, each property often required its own chart of accounts.

This created several challenges:

• New GL accounts needed to be added separately for every property
• Renaming an account required updating each individual chart of accounts
• Maintaining consistency across properties became difficult
• Manual updates increased administrative workload and risk of error

As the number of properties increased, maintaining account structures became increasingly time-consuming.

The team knew that if they were going to build a new system from the ground up, it needed to eliminate these structural inefficiencies.

The Solution

With Acumatica, the organization implemented a centralized chart of accounts supported by segmented financial reporting.

Instead of creating separate account structures for each property, the team established a single unified chart of accounts that could be used across the organization.

This approach created immediate operational advantages.

If a new account is required, it can be added once and used across all properties. If an account name needs to be updated, the change only needs to be made a single time.

The system maintains consistency automatically.

As Carol Griffith explained during the interview:

“With Acumatica we set up the property but it utilizes the existing chart of accounts. We don’t have to create a new chart for every property.”

This structure significantly reduces administrative overhead while improving financial consistency.

A Collaborative Implementation Experience

The implementation process was supported closely by the team at Innovative Cloud Solutions.

During deployment, the organization worked through structured testing and configuration sessions with ICS consultants to ensure the system aligned with their operational needs.

Carol specifically highlighted the responsiveness and support provided throughout the process.

“Coleen especially has been a lifesaver. She’s readily available and understands what we’re trying to explain. She’s very proactive in coming up with solutions.”

The ICS team provided ongoing guidance during the initial deployment and continues to support the organization with improvements such as workflow configuration and system upgrades.

Flexible Financial Reporting with Subaccounts

In addition to a unified chart of accounts, the team uses Acumatica’s subaccount structure to segment financial data.

Subaccounts allow them to organize financial reporting without duplicating GL accounts.

Hope Longworth shared how this flexibility benefits their reporting process:

“We use the subaccounts to differentiate our financials. We can pull all of our financials for our property or divide them into different sets based on the subaccount.”

This allows the team to maintain a clean financial structure while still producing detailed reporting when needed.

The Result

By implementing Acumatica from the beginning, the organization was able to establish a financial system that is both scalable and easy to maintain.

Today the team benefits from:

• A unified chart of accounts used across all properties
• Reduced administrative maintenance
• Consistent financial reporting
• Flexible segmentation through subaccounts
• Ongoing partnership and support from Innovative Cloud Solutions

Instead of spending time maintaining duplicate financial structures, the team can focus on managing operations and supporting business growth.